Creating translated content allows you to customize content to reflect processes that differ between location or business units. To create translated files, you must enable locales on the Server. For more information, refer to Configuring Locale Settings in the companion manual Administration.
Checking in translated content stores the translated content in the Translations area of the binder containing the original content. In addition, you can use the Editor to check in a completely separate document in another language. The additional document must be of the same type and must be in another language than the original document.
Creating Translated Content
- Using the Editor, perform one of the following:
If You Want To
Then
Enable a translation of the original document into a secondary language.
- Open an existing document.
- Go to the next step.
Create a new document in a secondary language.
- Refer to Creating Content in the companion manual Creating Content.
- Go to the next step.
NOTE:
Content must be checked into the Server.
- Select .
- Select the New Translation option.
- Select a language from the drop-down list.
- Click Save.
- Enter a name in the File name field.
NOTE:
Avoid the use of special characters when naming your content.
- Click Save.
Checking Translated Content Into the Server
- Create or open the translated content using the Editor.
- Select .
NOTE:
This will open the Check In window and automatically select the appropriate check in location for the translated file. It will also display all binders in the current project that do not have a translated document in the current Editor document's language. You may check the document into the pre-selected location or chose another binder.
Choosing another binder is only an option with new content, not with content.
- Click OK.
- Click OK to complete the check in.
Adding Translated Managed Documents
NOTE: |
The original managed document must already reside in your project. |
- Navigate to the desired managed document binder.
- Click the drop-down arrow to the right of the action button.
- Click Add Translation.
- Refer to "Adding a Managed Document and Updating Properties" to complete the required fields and steps to add the translated managed document.
Viewing Translated Content
The parent content must be checked into the Server first (or with the translated content via batch mode) in order to establish the content association. The Server will display a link to the translated content in the Translations area in the binder.
From an end user's perspective, the Server creates a language-based content filter for associated content. If the end user's language is set to French, the French associated content displays. If there is no associated content available in the end user's language, the content displays in the default language. The end user can also see all versions of content by clicking Show All Help Documents on the web page.
Viewing Translated Content From the Editor
- From the Editor, open the content which has associated content.
- Click the drop-down arrow to the right of the Layout field.
- Select Translated Documents.
NOTE:
The Translated Documents pane opens to list all translated content for the displayed file.
Viewing Translated Content From the Server
- Click Projects on the navigation bar of the Management Center.
- Click on the project name containing the file with translated content.
- Click Document Library.
- Navigate to the folder containing the file with translated content.
- Click on the content name to go to the binder.
- In the Translations area, click on the translated document hyperlink to view detailed information about the document.
Setting the Default Translation
- Click Projects on the navigation bar of the Management Center.
- Click on the project name containing the file with translated content.
- Click Document Library.
- Navigate to the folder containing the file with translated content.
- Click on the content name to go to the binder.
- Click the drop-down arrow to the right of the action button.
- Click Set Default Translation.
- Select the default translation from the drop-down list.
- Click Save.
Enabling and Disabling Translated Content
- Click Projects on the navigation bar of the Management Center.
- Click on the project name containing the file with translated content.
- Click Document Library.
- Navigate to the folder containing the file with translated content.
- Click on the content name to go to the binder.
- In the Translations area, select the translation you want to enable or disable.
- Perform one of the following:
If You Want To
Then
Enable a translation for display on the end user website
- Click the drop-down arrow to the right of the action button.
- Click Enable Translation.
Disable a translation for display on the end user website
- Click the drop-down arrow to the right of the action button.
- Click Disable Translation.
You cannot disable the default translation.
- Click OK.
Receiving Notifications About Documents
When you check a translated document into the Server, you are automatically subscribed to the translation. When changes are made to the original document from which the translation was made, you will receive a notification via email and a posting in the My Alerts section of your Dashboard.