Error Messages

No context sensitive help available. Please refer to extended help.

There is no custom help for the selected transaction. Refer to the standard SAP help.

The Help Launchpad executable is missing. Notify an administrator.

The Help Launchpad executable cannot be found in the location specified in the server record. Verify that the path is correct, the path includes a "/" at the end, and the rwdhlp.exe exists in the specified location.

No logical help servers exist. Please notify an administrator.

A user has attempted to specify a help server when none exist. The administrator must first create help servers.

An error occurred with the database operation of the user parameter.

An internal SAP database error occurred while attempting to store the user's selected help server. Contact your Basis team for any database problems.

Platform not supported. Please notify an administrator.

SAP does not support the specified platform on the user's computer.

Help Server Selection blocked. Please check with your administrator.

The administrator has activated the "lock file" mechanism, and the user requested help without having a server selected. Either deactivate the lock file mechanism or assign a server for the user.

Help Server not selected. Please choose a server from your Setup menu.

A user has attempted to access custom help content before first specifying a help server. Use the HELP > CUSTOM HELPSETUP menu option to first specify a help server.

Help not created for ( ) in server (). Contact the Training Coordinator.

A user has attempted to access custom help content from a server that does not contain content. Direct the user to the proper help server.

Language Option in Effect. No matching language servers found.

The user selected a language, and none of the available help servers matches this language. It is possible that the server does not have the correct language assigned. Perform one or more of the following: de-activate the language option, verify that the user selected the correct language, verify that the server has been assigned the correct language, or create a server that matches the user's language.

Cannot locate temp directory to launch browser. Contact an administrator.

The user has attempted to access custom help from a help server with the Browser (controlled) mode specified. The user does not have permission to download a required file to the computer. Resolve the permission issue on the user's computer or, if the access restriction is a result of company policy, specify a different launch mode.

No server found with your Class specification. Contact an administrator.

The user has attempted to access custom help, but no server matches the assigned class. Review the server assignments.

Cannot resolve language and selected server. Contact an administrator.

The user selected a language, and none of the available help servers matches this language. Perform one or more of the following: de-activate the language option, identify or create a server with the selected language, or direct the user to the appropriate language to select.

Server still doesn't match. Contact your administrator.

The user has failed to pick the correct class server. Review the server assignments.

Server doesn't exist for the submenu. Contact the administrator.

The user has attempted to select a submenu item for which there is no associated server. Review the submenu setup you have specified.

Help not available for this server.

This message indicates that help exists for the transaction code but not the server. Review the available help for the server.

Connection to ( ) failed.

The user have attempted to connect using the RWD HTTP option and the connection has failed. Check the server location for spelling errors or for read permission.

Connection to ( ): TCP/IP error.

The user have attempted to connect using the RWD HTTP option and has received a TCP/IP error. Have your network administrator review the error for a possible solution. A network password and host ID may be required.

Connection to ( ): Time limit exceeded.

The user has attempted to connect using the RWD HTTP option and the connection timed out. Contact your network administrator. There may be a problem with the URL.

Connection to ( ): Internal error.

The user has attempted to connect using the RWD HTTP option and received an internal error. Review with a network administrator. Call ANCILE support for additional help.

System could not process your language.  Action cancelled.

The user’s language is not supported. Select another language.

No help server found that matches your authorization group.

The user’s group does not have a defined help server. Deactivate the Group Monitor option in /n/RWD/ZF0 and assign the user to another group that has help assigned to it.